Refund policy

Return & Refund Policy

Last updated: July 28, 2026

30-day return window

Return requests must be submitted within 30 days of delivery. Items must be unworn, unwashed and returned with original tags and packaging.

Starting a return

Email [SUPPORT EMAIL] with your order number and reason for return. Do not send an item back until return instructions have been provided.

Return shipping

Customers are responsible for return-shipping costs unless the item arrived damaged, defective or incorrect. Original shipping charges are not refundable.

Damaged or incorrect items

Contact us within 7 days of delivery and include your order number plus clear photos of the item and packaging. We will review the issue and provide an appropriate resolution.

Non-returnable items

Gift cards, items marked final sale and items showing wear, washing, scent, stains, damage or removed tags are not eligible for return.

Refunds

Approved refunds are issued to the original payment method after the return is received and inspected. Please allow 5–10 business days for your bank or card provider to post the refund.

Exchanges

For the fastest exchange, return the original item and place a new order for the preferred size or color after the return is approved.